Reporting to the Manager of Information Technology, the Computer Support Technician will be responsible for monitoring and completing help desk assignments through the IT ticketing system. This will include assisting with the technical support of the City’s information systems including the installation, configuration and maintenance of hardware and software, troubleshooting problem areas and the support of City employees with their technical needs.
This position will also be responsible for the set-up, streaming, and technical support of Council and Committee meetings. These meetings occur regularly in the evenings requiring schedule shifting to accommodate. For example, a meeting typically ending at 8:00 pm would require starting at noon. This position is a contributing team member responsible for the day to day work and executing operations in line with department approved policies, plans and programs as well as efficiently meeting service standards in the delivery of municipal services.
A minimum of a three (3) year community college diploma or university degree in Computer Systems or a related field. This position requires a minimum of one (1) year of professional experience in an information technology or relevant environment. As well as experience with various technologies such as Windows, cloud infrastructure such as Amazon Web Services (AWS), Google Workspace, networking, printers, mobile devices, iOS, Android and computer peripherals.
Qualified applicants are invited to apply ONLINE with their resume by 11:59 pm on August 21st, 2024. They may also visit the City of Quinte West website at www.quintewest.ca for more information.
We thank all applicants for their interest and advise that only those candidates selected for an interview will be contacted. Personal information is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act and is used to determine eligibility for potential employment.
In accordance with the Accessibility for Ontarians with Disabilities Act, the City of Quinte West is pleased to accommodate individual needs of applicants with disabilities within the recruitment process. Please call 613-392-2841 x1106 or email [email protected] if you require an accommodation to ensure your participation in the recruitment and selection process.
2024 Non-Union Salary Grid Band 6 - $71,501.16 - $77,718.65 annually.
This position is eligible for the OMERS pension plan, competitive employer-paid extended health benefits, three weeks of vacation, and the opportunity to participate in our Flexible Work Program, subject to applicable policies and approvals.