Are you a people person with a passion for delivering exceptional customer service? Do you thrive in a fast-paced retail environment, love engaging with guests, and want to work in a beautiful golf and resort setting? Black Bear Ridge Golf & Resort is looking for enthusiastic Pro Shop Retail Sales Associates to join our team!
About Us
Located in Corbyville, Black Bear Ridge is more than just a premier golf destination—it’s a place where golfers, guests, and members come to relax, play, and enjoy outstanding service. With 27 holes of golf, three on-site laid-back luxury homes, and a growing reputation for exceptional hospitality, we take pride in ensuring every visitor has an unforgettable experience.
About the Role
As a Pro Shop Retail Sales Associate, you play a critical role in shaping the guest experience. You are the first point of contact for nearly every golfer, setting the tone for their day at Black Bear Ridge. A warm welcome, a friendly smile, and a keen ability to anticipate guests' needs—on and off the course—are key to success in this role.
This role combines hospitality, guest relations, and retail sales, ensuring golfers have everything they need for their game, accommodations, or dining experience. From checking players in, helping guests navigate our offerings, and making retail recommendations, you’ll be at the heart of what makes Black Bear Ridge special.
What You’ll Do
Be the face of Black Bear Ridge, greeting guests warmly and setting the tone for an unforgettable experience.
Check golfers in, confirm tee times, and provide them with all the information they need for their day(s) at the resort.
Assist guests with merchandise selection, ensuring they find the right apparel, accessories, and equipment.
Learn and understand our product assortment from top golf and lifestyle brands like Fore All, Lululemon, Bogey Boys, Swannies, and more, helping guests choose the best items for their needs.
Develop strong product knowledge to explain benefits and features of our apparel, accessories, and golf gear.
Process sales transactions accurately and efficiently.
Anticipate guest needs beyond the course, offering insight into restaurant options, accommodations, and upcoming events.
Maintain a clean, organized, and visually appealing pro shop.
Assist with inventory management, stock rotation, and receiving new merchandise.
Work as a team player to create a welcoming and seamless experience across all resort areas.
What We’re Looking For
A friendly, outgoing personality with a passion for delivering exceptional guest service.
Strong communication skills and the ability to engage with guests in a welcoming and helpful manner.
A customer-first mindset, always looking for ways to enhance the guest experience.
Ability to multitask in a fast-paced environment, handling guest check-ins, retail transactions, and inquiries with ease.
Interest in golf is a plus, but no experience is required—we’ll train you!
Retail sales experience is an asset, especially in clothing, accessories, or sports gear.
A strong sense of teamwork and professionalism.
Opportunities Available
We are hiring for multiple part-time seasonal positions (April–November) and are also looking for an experienced candidate to join us in a permanent seasonal role at a higher fixed hourly wage.
Part-Time Seasonal Positions – Ideal for students, young professionals, or anyone looking for a fun and engaging summer job.
Permanent Seasonal Position (April–November, annually) – A great opportunity for someone with retail or golf industry experience looking for a consistent seasonal role with a competitive fixed hourly wage.
Why Join Us?
Work in a stunning golf course and resort setting, surrounded by great people.
Gain valuable customer service and retail experience that will benefit you in future roles.
Build confidence and professionalism while learning sales, hospitality, and guest relations skills.
Flexible scheduling available for part-time team members.
Be part of an exciting and growing brand, with opportunities to grow alongside us!
How to Apply
If you’re ready to be the face of Black Bear Ridge and help create exceptional experiences for our guests, we’d love to hear from you! Submit your resume and a short note about why you’re interested in this role to [email protected]
Join our team and be part of something special at Black Bear Ridge!