West City Honda in Belleville Ontario is a family owned and operated dealership that has been serving the Quinte Region for over 49 years. We are currently seeking a successful candidate for the position of Service Appointment Coordinator
If you are seeking employment with a successful and stable dealership and enjoy working with a class leading brand such as Honda we would be interested in speaking with you.
We are a customer focused dealership and pride ourselves in delivering exceptional customer service with a very healthy client base which we have built up over decades.
We Offer:
- A positive work environment with a stable and tenured work force.
- Competitive wages.
- Opportunities for career advancement.
- Benefit package.
- Strongly supported training program by Honda Canada.
A Successful Candidate would:
- Possess strong listening and communication skills.
- Be organized and efficient with strong time management skills.
- Work well with others in a fast-paced environment.
- Have a positive attitude.
- Be detail oriented with good analytical aptitude.
- Have excellent organizational and multi-tasking abilities.
- Be a Team player but also able to work independently.
- Be familiar with automotive terminology and manufacturer warranties and procedures.
- Be computer literate with strong keyboard skills.
- Actively participate in required training programs.
- Familiarize and keep up-to-date on the manufacturer’s technical bulletins.
- Conduct themselves at all times in a civil, professional and polite manner both with fellow staff and customers.
- Comply with required health and safety regulations.
- Perform other duties as required.
- Have 2 - 3 years related experience in an automotive service environment.
Job duties are as follows, but not limited to:
- Answering incoming phone calls, emails and online inquiries to book Service Appointments
- Identify customer needs and recommend available services
- Update client and vehicle records and check for outstanding recalls/updates
- Book Service Appointments, follow up to rebook missed or cancelled appointments
- Notify customers and book appointments for back ordered parts
This position is a permanent full-time position with hours of operation Monday - Friday from 8:00 am to 5:00 pm. Some Saturdays may be required.
Although we appreciate every applicant’s time in applying for this position, we will only contact candidates that are chosen for an interview and they will be notified by email or phone.
Details:
Full Time Position – Permanent
Hours: 8:00 am – 5:00 pm
Valid G Class Driver’s Licence
Job Type: Permanent
Pay: $18.00-$20.00 per hour
Expected hours: 40 per week
Benefits:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Store discount
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
Work Location: In person